Pingzapper blade and soul launcher error

So because you didnt fix your security program or idk how its working, people are blocked on a rush opening server, and the support need like 1 week to check and answer, and still no solution found because they need 1 week more to really investigating on wtf is going on ? You are spamming this forum saying the support is independant and their will is out of your capacity, but they remain, i guess, from NCSoft company. Same to me, i play 18h per day and not use any third programe, so my team gather all adena just to take item to me, best D is the reason they report me when then lose in pvp with my team.ДЄlmost 1 week blocked for my friends, for random billing issue caused by YOUR service, ticket sent at the first minute of the suspension of their account, first answer just 2 days ago from the support who ask random information like they couldnt check earlier or by theirself.ДЄnd now again waiting. just report those you dont like and they are gone. but I guess xp spot disagreements can end in what is just discribed. No fansy mouse, one account and I play healer. I am troubled by this and fear that people just report people at random and you just slap the debuff on them afterwards, bam, no questions asked. I am deeply offended by this and angryВ that youВ ruined my Friday night for no reason.So again, how can you punish users with no proof. I am angry and confused and of course I wrote support, which wasn't pretty. In the old days GMs would write pms or show up next to you, if reported. How can I receive a punishment when you have no proof either. How can I receive a punishment, when not having any programs open than L2 and Discord. The buff stated that I had been reported for using an illegal program. Edited Octoby I received a 1 hour buff that decreased my run speed to 32. If you have any question pertaining to your account closure or general account inquiries, please contact our Customer Support I received a 1 hour buff that decreased my run speed to 32. Please note, the use of a VPN or ping-reducing programs are not related to this. We have been and will be closing accounts found cheating. While we are working on addressing some of the priority issues affecting players, we are also in the process of catching cheaters trying to game the system through illegal third-party usage.

Pingzapper blade and soul launcher error